Your Personal Information...
To provide you with the care you need, we hold details of your consultations, illnesses, tests, prescriptions and other treatments that have been recorded by everyone involved in your care and treatment, e.g. GP, Health Visitor, and Practice Nurse. This information may be stored on paper or electronically on computer files by Practice staff.
We sometimes disclose some of your personal health information with other organisations involved in your care, e.g. when your GP refers you to a specialist at the hospital we will send relevant details about you in the referral letter. Our Practice also participates in regional and national programmes such as the cervical cytology screening service and your name and address, date of birth and health number will be given to them in order to send an invitation to you.
We need to use some of your personal health information for administrative purposes. In order to receive payment for services provided to you, we have to disclose basic details about you to the NHS Board responsible for this area and to the Common Services Agency for the Scottish Health Service. These organisations have a role in protecting public funds, and are authorised to check that payments are being properly made. We are required to co-operate with these checks and the disclosure of your data is a necessary part of our provision of healthcare services.
Sometimes, we may participate in studies that are designed to improve the way services are provided to you or to check that our performance meets required standards and benchmarks. Whenever we take part in activities such as these we will ensure that as far as possible any details that may identify you are not disclosed.
We are sometimes involved in health research and the teaching of student nurses, doctors and other health professionals. We will not disclose your personal health information for these purposes unless you have been informed beforehand and given your consent for us to do so.
Where you need a service jointly provided with a local authority we will seek your permission before giving them your details.
Sometimes we are required by law to pass on information, e.g. the notification of births and deaths.
Our use of your personal health information is covered by a duty of confidentiality and is regulated by Data Protection Regulations. Data Protection Regulations gives you a number of rights in relation to how your personal information is used, including a right to access the information we hold about you. Portland Park Medical Centre is registered with the Data Protection Agency.
Everyone working for the NHS has a legal duty to keep information about you confidential and adheres to a Code of Practice on Protecting Patient Confidentiality. Further information on this can be found at www.knowledge.scot.nhs.uk/ig.aspx. Anyone who receives information from us is also under a legal duty to keep it confidential.
If you have any queries or concerns on how we use your personal health information or would like to access your information, please contact our Practice Manager.
Contact Details of Practice's Health Board:
NHS Lanarkshire: Kirklands, Fallside Road, Bothwell G71 8BB
General Data Protection Regulation (GDPR)
The new General Data Protection Regulation (GDPR) will take effect from 25th May 2018. Please click here for our data protection notice.
Freedom of Information (Scotland) Act 2002
The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:
Publish the classes of information they make routinely available
Tell the public how to access the information and what it might cost
Portland Park Medical Centre has adopted the Model Publication Scheme 2013 produced by the Scottish Information Commissioner and a copy of this is available from the Practice.
Practice involvement in health research
Why do research?
As a practice, we feel that research is essential for NHS progress and can be of considerable benefit for individual patients and the public as a whole.
What is research?
Research can involve a range of activities, from filling in a questionnaire or being interviewed, to testing a new drug or procedure. Each study will explain, in detail, what is required.
How do you choose who to invite?
This practice takes part in research studies with the help of experienced NHS staff who access patient’s medical records solely for the purpose of identifying and inviting patients to take part in research studies. Each study will be looking for different patient ‘groups’ based on set study criteria. No personal identifiable data is removed from the NHS or provided to any researchers without specific consent from patients.
Do I have to take part in research?
If you receive an invitation to take part in research, you are not obliged to take part. If you don’t want to be contacted about research studies at all, please let the reception staff or your GP know